Welcome to Sell Your Gadgets! We value your business and strive to ensure a transparent and fair process for all transactions. This Refund and Returns Policy outlines the circumstances under which you may be eligible for a refund or return and the process for initiating one.

1. General Policy

Our primary goal is to ensure your satisfaction with our service. Due to the nature of our business, which involves buying back and trading in gadgets, our refund and returns policy is designed with a focus on fairness and accountability.

2. Conditions for Returns

• Incorrect Valuation: If you believe that the gadget you sent was significantly undervalued upon physical inspection by us, you are entitled to request a return. The gadget will be returned to you, and any shipping costs for the return will be at your expense.
• Item Rejection: If your gadget is rejected after our physical inspection for reasons such as being counterfeit, stolen, or not as described, we will return the gadget to you. You will be responsible for the cost of return shipping.

3. Refunds

Given the nature of our services, refunds are applicable only under specific circumstances:

• Overpayment: In cases of overpayment or incorrect transaction amounts, the excess amount will be refunded to you via the original payment method.
• Service Cancellation: If you cancel a service for which there is a prepayment, such as a premium listing or expedited processing, you may be eligible for a partial or full refund based on the timing of the cancellation and the nature of the service.

4. Process for Returns and Refunds

To initiate a return or request a refund, please follow these steps:

• Contact Us: Reach out to our customer service team via the contact information provided on our website within [insert number] days of the transaction.
• Provide Details: Include your order number, personal information, and a detailed reason for the return or refund request.
• Wait for Approval: Our team will review your request and respond with further instructions.

5. Limitations

• Time Frame: Requests for returns or refunds must be made within [insert number] days of the transaction date.
• Condition of Returns: Gadgets must be returned in the same condition as they were sent, without any additional damage or alteration.
• Non-Refundable Services: Certain services, such as valuation or listing fees, are non-refundable once utilized.

6. Dispute Resolution

In the event of a dispute, we encourage you to contact our customer service team to seek a resolution. We are committed to fair and transparent practices and will endeavor to resolve any issues amicably.

7. Changes to the Policy

Sell Your Gadgets reserves the right to modify this Refund and Returns Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services following any such changes will constitute your acceptance of the new terms.

8. Contact Information

For any questions or concerns regarding our Refund and Returns Policy, please contact us through the contact information provided on our website.